Privacy Policy

We are a business to business organisation and we take your privacy seriously therefore to help us help you please read this policy as it contains important information about us and:

·        the personal information we collect about you, our users

·        what we do with your information, and

·        who your information may be shared with

Information we collect

a) Personal information you provide to us

We may collect the following personal information that you provide to us:

1.      Your name

2.      Your work email address

3.      Your work telephone number

4.      The name of the company you work for or represent and its contact details

Some examples of when we collect this information include:

·        When completing the Contact Us form

·        When you email us

·        When you telephone us

·        When you write to us

·        When you visit our premises

b) Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you shall consent on their behalf to the processing of their personal data; shall receive any data protection notices on their behalf; and shall consent on their behalf to the transfer of their personal data abroad.

How we use the information we collect

We collect information about our users for the following purposes:

·        To provide and operate the services we provide in the normal course of business

·        Produce usage statistics to allow Hixtra Ltd to improve marketing and client services.

·        Maintain a contact list for keeping interested parties up to date with Hixtra initiatives and industry news.

·        To comply with any applicable laws and regulations

Who your information may be shared with

We may share your information with:

Law enforcement agencies in connection with any investigation to help prevent unlawful activity

Marketing

We would like to send you information about products, services, offers, competitions and our business which may be of interest to you. Such information could be sent by post, email, telephone or text message.  We will ask whether you would like us to continue to send you marketing messages on the first occasion that we contact you to provide marketing information.  If you do opt in to receive such marketing from us you can opt out at any time (see 'What rights do you have?' below for further information). If you have any queries about how to opt out, or if you are receiving messages you do not want you can contact us using the details provided below.

Keeping your information secure

We will use technological and organisation measures to keep your information secure. These measures may include the following examples:

·        All data is stored on secure servers supplied by and at locations specified by Microsoft and Wix.com

·        website capture forms are encrypted by SSL certificates.

However, while we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

What rights do you have?

Right to request a copy of your information

You can request a copy of your information which we hold. If you would like a copy of some or it, please email a request to enquiries@hixtra.co.uk and let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and let us know the information you want a copy of, including any account or reference numbers, if you have them.  We may ask you to pay a fee before sending this information to you.

Right to correct any mistakes in your information

You can require us to correct any mistakes in your information which we hold free of charge. If you would like to do this, please email a request to enquiries@hixtra.co.uk and let us have enough information to identify you and let us know the information that is incorrect and what it should be replaced with.

Right to be forgotten

You can ask us to delete the information we hold about you. If you would like to do this, please email a request to enquiries@hixtra.co.uk. let us have proof of your identity and address (a copy of your driving licence or passport and a recent utility or credit card bill), and let us know what you want deleted.

From time to time we may also have other methods to unsubscribe from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

Changes to the privacy policy

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

Contacting us

If you have any questions about this policy or the information we hold about you, please email enquiries@hixtra.co.uk.